FAQs
The acquisition, implementation, and use of body-worn camera (BWC) video in state, local, and tribal law enforcement agencies can be a costly and complex process. This toolkit was developed by the Bureau of Justice Assistance in partnership with an expert panel of criminal justice practitioners with BWC experience to provide law enforcement agencies with the resources necessary to implement officer BWCs in an efficient, equitable, and effective way. This toolkit seeks to help you become familiar with a broad array of considerations to include:
- Defining concrete steps to follow for successful planning and implementation of a BWC program.
- Identifying personnel and internal organizational challenges to an agency when implementing a BWC initiative, to include training and labor management considerations.
- Discussing technical issues associated with the implementation of BWCs.
- Assessing the impact of BWCs and the evidence they collect on a law enforcement agency and the entire criminal justice system, including courts, prosecutors, defense attorneys, and victims.
- Recognizing privacy and legal issues as they relate to members of the public, a law enforcement agency, and the accused.
This toolkit is community sourced. That is, most of the material in this clearinghouse was contributed by your colleagues representing various disciplines from across the country and the world, and it is available for your use, education, and consideration. If you use content from the toolkit, we only ask that you attribute the material to the web site or the original author of the material. This toolkit does not endorse any one resource but asks you to evaluate the appropriate resources for your communities’ needs as you work your way through the Body-Worn Camera Toolkit implementation checklist. And, if you have something to contribute, just email us at [email protected].
Members of the Bureau of Justice Assistance (BJA) Body-Worn Camera (BWC) Expert Panel provided guidance on the development of the BWC Toolkit. This panel was composed of law enforcement leaders, experienced practitioners, and national policy leaders from across the United States, United Kingdom, and Canada. Dr. Charles M. Katz and Dr. Michael D. White of the Arizona State University provided the BJA with expert assistance in developing this toolkit.
The Department of Justice makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this site, and expressly disclaims liability for errors and omissions in the contents of this site. The information appearing on this site is for general informational purposes only and is not intended to provide legal advice to any individual or entity. We urge you to consult with your own legal advisor before taking any action based on information appearing in this toolkit.
Available research consistently shows that officer body-worn cameras (BWC) contribute to a substantial and significant reduction in complaints against law enforcement officers. For example, in Rialto, CA, community member complaints against officers dropped by 88% after BWCs were deployed in the field (Ariel et al., 2014). In Mesa, AZ, BWCs were associated with a 60% decrease in complaints against law enforcement (Mesa Police Department, 2013). In Phoenix, AZ, complaints against officers who wore the cameras declined by 23%, compared to a 10.6% increase among comparison officers and 45.1% increase among patrol officers in other precincts (Katz et al., 2015).
Law enforcement executives agree that BWCs reduce complaints. Former Police Chief Ron Miller of Topeka, KS, stated, "There's absolutely no doubt that having BWCs reduces the number of complaints against officers." (PERF, 2014: 6) The reasons BWCs may cause reductions in community member complaints are not known. During the February 26-27, 2015 Bureau of Justice Assistance (BJA) BWC Expert Panel, Dr. Michael D. White of Arizona State University highlighted the importance of these findings and noted that the cameras may cause improved behavior ("civilizing effect"), may influence community member reporting rates (less likely to file complaints, especially frivolous complaints), or both. A number of law enforcement executives indicated that their officers have observed that BWCs discourage members of the public from filing unfounded complaints. More research is needed (especially in identifying the underlying cause of the benefit), but the consistency of the complaint reduction findings is notable.
BWCs can improve relationships between law enforcement and communities but are not a panacea, and community engagement should occur before or simultaneous to implementation. Joe Perez, President of the Hispanic American Police Command Officers Association - National Capitol Region, stated during the BJA BWC Expert Panel, "in regards to building trust with communities, having a BWC isn't going to build a better relationship with the community. Relationships need to be built before putting on the camera. Just because I put on a camera doesn't mean that it's building a relationship or more trust." Kay Chopard Cohen, Executive Director of the National District Attorneys Association, stated, "If a chief is worried about community relationships, then the chief has to do more than just give an officer a camera. He or she needs to go out and engage the community." Michael Kurtenbach of the Phoenix (AZ) Police Department added, "Develop relationships with the community on the front-end because it's too late to try to make those connections after an incident."
Also during the BWC Expert Panel, Inspector Steve Goodier of the Hampshire Constabulary in the United Kingdom shared highlights from their yearlong study of 180 body-worn videos citing reductions in crime, police-generated incidents, and assaults against police officers. Inspector Goodier further explained that "a large-scale public opinion survey was done before and after program implementation that concluded 85% of the public support for BWC technology. This survey was complemented by an officer survey–an overwhelming positive for support for BWCs."
For more information, see:
In Rialto, CA, there were 61 use-of-force incidents before deployment of body-worn cameras (BWC) and just 25 incidents after deployment (a 60% drop). Additionally, "control" work shifts (officers who were not wearing cameras) produced double the number of use-of-force incidents compared to "treatment" shifts (camera-wearing officers) during the same period. The study in Mesa, AZ, also found significant reductions in use-of-force among officers wearing cameras, but in Phoenix, AZ, there was no significant difference in use-of-force incidents among camera-wearing and non-camera-wearing officers. Much more research needs to be conducted to determine whether BWCs reduce use-of-force by law enforcement. In addition, the Office of Community Oriented Policing Services Implementation Guide emphasizes that BWCs produce benefits in terms of change in behavior (civilizing effect), but those benefits can only be realized if the community member is aware of the recording.
For more information, see:
- Police Executive Research Forum (PERF) for the Office of Community Oriented Policing Services, Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned
- Rialto, California
- Phoenix, Arizona
The answer to this question depends on how you measure officer daily practices.
With regard to paperwork, the research is mixed. In Plymouth, England, body-worn cameras (BWC) led to quicker resolution of cases, which produced a 22.4% reduction in officer time devoted to paperwork and file preparation; and to a 9.2% increase in officer time spent on patrol (an extra 50 minutes per nine-hour shift) (Goodall, 2007). But in Victoria, Canada, and in Phoenix, AZ, officers spent significantly more time on paperwork following the deployment of BWCs (Laur et al., 2010; Katz et al., 2015).
With respect to evidentiary quality, research conducted in Plymouth and Essex, United Kingdom; Victoria, Canada; and Phoenix, AZ, suggests that the use of BWCs increases the quality of evidence (Goodall, 2007; Laur et al., 2010; Owens et al., 2014; Katz et al., 2015). Related to these results, in Phoenix researchers reported that domestic violence incidents where an officer was wearing a BWC were more likely to result in charging and conviction. Specifically, they found that when compared to non-camera cases, camera cases were more likely to be initiated by the prosecutor’s office (40.9% vs. 34.3%), have charges filed (37.7% vs. 26%), have cases furthered (12.7% vs. 6.2%), result in a guilty plea (4.4% vs. 1.2%), and result in a guilty verdict at trial (4.4% vs. 0.9%) (Katz et al., 2015).
If officer performance is measured by the number of contacts with members of the public, the evidence is limited. In Rialto, CA, there was an increase in the number of contacts between law enforcement and the public after BWCs were deployed in the field (3,178 more contacts after BWC deployments, compared to the prior year) (Ariel, et al. 2014). We do not know why there was this increase but intend to do further research to find out if an increase is consistent with what is happening with other departments and why.
More generally, a number of law enforcement executives interviewed indicated that they had used BWCs to identify and address larger structural issues in their department and to develop solutions to those problems. This includes weaknesses in training, policy, and law enforcement officer field behavior (e.g., using video footage to investigate racial profiling) (PERF, 2014).
For more information, see:
- Phoenix, Arizona
- Rialto, California
- Police Executive Research Forum (PERF) for the Office of Community Oriented Policing Services, Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned
There is little empirical evidence on the impact of body-worn cameras (BWC) on community member complaint investigations. In Phoenix, AZ, researchers reported that camera-wearing officers who received a complaint were significantly less likely to have the complaint sustained, compared to non-camera-wearing officers and other patrol officers (Katz et al., 2015). Evidence from the United Kingdom also suggests that BWCs may result in quicker investigation of community member complaints against law enforcement (Goodall, 2007). The video evidence may also be used to provide members of the public with additional information that helps them understand the law enforcement officer’s behavior during a particular encounter (e.g., educational value). Legal scholar David Harris stated, "If citizens can see that they were, perhaps, mistaken, or that they did not understand the situation from the officer’s point of view, or that they did not have all the facts, they may come away with a better grasp of the situation, and feeling that they need not continue with the complaint process." (Harris, 2010: 7)
There is also some evidence to suggest that BWCs can assist with the investigation of critical incidents, including officer-involved shootings. Former Chief of Police Miller of the Topeka (KS) Police Department stated that a local district attorney cleared one of his officers of any wrongdoing during a critical incident after reviewing the BWC footage of the deadly shooting (PERF, 2014).
For more information, see:
- Police Executive Research Forum (PERF) for the Office of Community Oriented Policing Services, Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned
- Office of Justice Programs Diagnostic Center, Police Officer Body-Worn Cameras: Assessing the Evidence
- United Kingdom Home Office, Guidance for the Police Use of Body-Worn Video Devices
- David A. Harris, University of Pittsburgh, Picture This: Body-Worn Video Devices as Tools for Ensuring Fourth Amendment Compliance by Police
There has been little research conducted on the effect of body-worn cameras (BWC) on criminal prosecutions. In Phoenix, AZ, researchers found that domestic violence cases involving a camera-wearing officer were more likely to be initiated by the prosecutor’s office (40.9% vs. 34.3%), have charges filed (37.7% vs. 26%), have cases furthered (12.7% vs. 6.2%), result in a guilty plea (4.4% vs. 1.2%), and result in a guilty verdict at trial (4.4% vs. 0.9%) (Katz et al., 2015).
The Plymouth (England) Head Camera Project reported that the technology increased officers’ ability to document that a violent crime had occurred, and the incidents recorded by BWCs were more likely to be resolved through guilty pleas rather than criminal trials (Goodall, 2007). In Renfrewshire, Scotland, BWC cases were 70-80% more likely to result in a guilty plea, compared to other court cases. A more recent report from Essex, Scotland, that focused specifically on domestic abuse calls also found that criminal charges were more likely to be filed in cases where an officer was wearing a BWC (Owens et al., 2014).
Anecdotal evidence from the Police Executive Research Forum (PERF) interviews of law enforcement executives (PERF, 2014) also suggests that BWCs may affect prosecution of cases through improved evidence collection. Chief Parker of the Dalton (GA) Police Department reported that BWCs have enhanced evidence collection at accident scenes, as officers work to secure a scene, interview witnesses and victims, and provide emergency medical care as needed. Several chiefs also indicated that BWCs are useful in domestic violence cases when it is difficult for a victim to participate. In these cases, BWC policies regarding victims, to include children and other vulnerable persons, must be carefully crafted.
For more information, see:
- Police Executive Research Forum (PERF) for the Office of Community Oriented Policing Services, Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned
- Phoenix, Arizona
There are a large variety of body-worn cameras (BWC) available for use by law enforcement. They vary by a number of things, including battery life length, event marking, weight, camera placement, camera size, quality of video, vision type (day or day/night), field of view, playback capacity, charge time, pre-event recording, law enforcement radio interface, video and audio format, video safeguards, download capability, and cost. In March 2014, the National Institute of Justice published a market survey that examined BWC vendors across a range of categories, including location of the camera mount, recording capabilities, evidentiary safeguards, tracking features (e.g., chain of custody), and video management.
For more information, see:
- System Assessment and Validation for Emergency Responders (SAVER) for the Science and Technology Directorate, Body-Worn Video Cameras for Law Enforcement Assessment Report
- National Law Enforcement and Corrections Technology (NLECTC) for the National Institute of Justice, Body-Worn Cameras for Criminal Justice: Market Survey
- United Kingdom Home Office, Guidance for the Police Use of Body-Worn Video Devices
The types of equipment that are necessary to record and download video vary by manufacturer and end user choice. At a minimum, a camera and docking station is required; some agencies elect to purchase accompanying car-mounting equipment, extra batteries, tablets, and GPS sensors.
Video data storage is one of the most expensive aspects of body-worn camera (BWC) programs. Some manufacturers provide cloud-based storage. Law enforcement agencies that choose cloud-based storage typically have the option of paying by the amount of storage space that is used or paying on a per-officer/camera basis. However, some agencies elect to store data onsite locally. This requires the agency to purchase its own data storage system and store, retrieve, and share the video evidence, as well as develop the means to address chain-of-custody policies and laws of evidence.
The International Association of Chiefs of Police (IACP) has developed specific guidelines that departments should consider when contracting with third-party vendors for cloud-based data storage. Selected key issues include: the vendor’s system should be compliant with the FBI’s Criminal Justice Information Services Policy (CJIS); the law enforcement agency should retain ownership of the data; the vendor should be prohibited from mining or sharing data without consent from the agency; and the agency should be permitted to conduct audits of the vendor’s cloud system. Agencies should consult the IACP guide before contracting with third-party vendors for data storage.
For more information, see:
- International Association of Chiefs of Police, IACP Technology Policy Framework
- Law Enforcement Information Management, 2013 Conference Opening Plenary, Leveraging the Cloud for Law Enforcement
- International Association of Chiefs of Police, Guiding Principles on Cloud Computing in Law Enforcement
- Institute for IBM Center for the Business of Government, Mitigating Risk in the Application of Cloud Computing in Law Enforcement
The Police Executive Research Forum (PERF) study recommends that officers download and tag the recorded data at the end of each shift. Some camera models allow officers to download and tag videos while still in the field immediately after a call (PERF, 2014).
For more information, see:
- Police Executive Research Forum (PERF) for Community Oriented Policing Services, Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned
Law enforcement agencies should consult with their local prosecutors and legal counsel as they design their data storage policies. Laws governing how long video must be stored may vary across cities, tribal governments, and states. Video that depicts an arrest or critical incident may have to be stored for an extended period of time. Departments have varied policies on how long they keep video that depicts an encounter where no formal action is taken. Some departments will store such video as long as a community member can file a complaint. For example, if members of the public can file a complaint for up to six months after an encounter with a law enforcement officer, it may be necessary to keep all video for six months so the video can be accessed to assist with the complaint investigation. State law may dictate the length of time for storage of more formal law enforcement encounters with members of the public. These are important issues that law enforcement agencies should discuss with their prosecuting authority before procuring storage systems or enacting any policies regarding storage.
Some departments classify body-worn camera video as either "evidentiary" or "non-evidentiary." Evidentiary video includes footage that can be used for investigative purposes, and many departments have created sub-classification systems of types of videos (homicide, use-of-force, arrest, mental health commitment, etc.). The length of time a video is retained is then typically determined by how the video is classified (evidentiary or non-evidentiary) and, if evidentiary, the type of encounter.
Many of those surveyed by the Police Executive Research Forum (PERF) retain non-evidentiary video for 60-90 days. Regardless, retention times should be specifically stated in department policy, as should the process for data deletion. As an indicator of transparency, many departments publicly post their retention policies on their web site.
The PERF report (PERF, 2014) also identifies a number of data storage issues that should be covered by policy and put in place:
- The policy should clearly prohibit data tampering, editing, or copying.
- There should be technological protections against tampering.
- The department should have an auditing system in place that documents who accesses each video, when the access occurs, and why.
- The policy should identify who has authority to access video.
- Departments should develop a reliable back-up system for video.
- Law enforcement should provide guidance on when officers should download video (e.g., at the end of the shift).
- The policy should be explicit about the use of third-party vendors.
In general, when estimating the cost of implementing a body-worn camera (BWC) program, three types of costs should be considered.
- Capital outlay. This can include the number of BWCs, mounting kits, tablets, field viewers, and docking stations.
- Operational costs. Data storage, software, and redaction costs are included in this category as well as costs associated with officer BWC administration (download time, reviewing video) and any efforts required to track and provide the video to the courts.
- Replacement costs. This is related to repairs, upgrades to next-generation technology, warranties, and replacements.
Law enforcement agencies may be required to follow their jurisdiction's procurement processes in order to purchase BWCs. This process sometimes requires the creation of a committee in charge of the procurement process, preparation of a request for proposal (RFP), review of vendor bids, and a selection process. Agency leaders should consult with their jurisdiction’s leadership to ensure that requirements for equipment purchases are followed.
In addition to the hardware and data storage costs, departments have identified other expenses. For example, "Many agencies appoint at least one full-time officer to manage the camera program. Agencies must provide ongoing training programs, ensure that cameras are properly maintained, fix technical problems, and address any issues of officer noncompliance." (PERF, 2014: 32)
The costs of managing a BWC program are extensive and must be considered long-term. Weighing costs has helped departments place principled limitations on their program. This analysis should be part of the implementation design and discussion with other criminal justice officials and the community at large. Considerations may include:
- Limiting the types of encounters that must be recorded.
- Adopting shorter data-retention time periods.
- Seeking private funding to support the program.
- Developing other storage options for videos that must be kept for longer periods of time (e.g., saving critical incidents to a separate internal drive or to a disk).
This type of evaluation can help agencies understand the costs and benefits of the technology, and can also facilitate conversations with other stakeholders about the technology.
For more information, see:
- Washington, D.C.: Enhancing Police Accountability through an Effective On-Body Camera Program for MPD Officers or MPD and Body-Worn Cameras
- Baltimore, Maryland
- Spokane, Washington
- Police Executive Research Forum (PERF) for the Office of Community Oriented Policing Services, Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned
There is a wide-range of important issues that may be governed by a law enforcement agency’s internal administrative policy. The Police Executive Research Forum (PERF) report (PERF, 2014:37) identifies a range of key policy issues, including:
- Basic camera usage: who will wear the cameras; where will the cameras be worn (hat, sunglasses, chest, etc.).
- Designated staff member: identify who is responsible for maintaining, charging, reporting, documenting malfunctions, and issuing new cameras.
- Recording protocols: when to activate and deactivate camera, and when recording is required, discretionary, and prohibited.
- Video downloading process: who will download, when download will occur, where data will be stored, and how it will be safeguarded from tampering.
- Method for documenting chain of custody.
- Data retention periods for different categories of recorded data (evidentiary, non-evidentiary).
- Process for accessing and reviewing data: identify who is authorized to review and under what circumstances (e.g., individual officers, supervisors).
- Process for releasing recorded data to the public, including redaction processes, timelines for release, and data specifically prohibited from release.
- Process for contracting with third-party vendors for data storage.
Other resources for policy considerations include: a report by the National Institute of Justice Sensor, Surveillance, and Biometric Technologies (SSBT) Center of Excellence (2012); the International Association of Chiefs of Police Body-Worn Cameras Model Policy; and the Office of Justice Programs Diagnostic Center Report (White, 2014).
Several policy areas are described in greater detail below.
- National Law Enforcement and Corrections Technology Center (NLECTC) for the National Institute of Justice, A Primer on Body-Worn Cameras for Law Enforcement
- International Association of Chiefs of Police, Body-Worn Cameras Model Policy and Paper
- System Assessment and Validation for Emergency Responders (SAVER) for the Science and Technology Directorate, Body-Worn Video Cameras for Law Enforcement Assessment Report
- Police Executive Research Forum (PERF) for the Office of Community Oriented Policing Services, Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned