Communications Center Training Program

The Edward Byrne Memorial Justice Assistance Grant Program (JAG) allows states, tribes, and local governments to support a broad range of activities to prevent and control crime based on their own local needs and conditions. Grant funds can be used for state and local initiatives, technical assistance, training, personnel, equipment, supplies, contractual support, and information systems for criminal justice for any one or more of the following purpose areas: 1) law enforcement programs; 2) prosecution and court programs; 3) prevention and education programs; 4) corrections and community corrections programs; 5) drug treatment programs; 6) planning, evaluation, and technology improvement programs; and 7) crime victim and witness programs (other than compensation).

The St. Johns County Sheriff's Office will use JAG funds to purchase an E-911 Training Simulator System for the St. Johns County Communications Center. This simulator provides everything necessary for training Communications Center Personnel. It simulates what operators will hear and trains them to deal with the fear and need in a caller's voice and the background sounds associated with the victim, officer and/or firefighter on the other end. Dispatchers will be able to feel the intensity of each call as they experience it and instructors can monitor their progress to insure that they will be able to handle real calls dealing with life and death situations.

NCA/NCF