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Program Performance Report: Statewide Automated Victim Information and Notification Grant Program, July 2011-March 2012

NCJ Number
248182
Author(s)
Timothy Willis
Date Published
2013
Length
6 pages
Annotation
This report summarizes performance data for July 2011-March 2012 from State grantees under the Statewide Automated Victim Information and Notification (SAVIN) grant program.
Abstract
SAVIN was created to assist States in implementing and improving victim notification about events related to the management of their offenders' cases. Based upon grantees' performance reports, four key observations are outlined in this report. First, all grantees use phone/voicemail notification;73 percent use e-mail and TTY/hearing impaired notification; and 27 percent use SMS/text messaging notification. Second, in addition to notifying victims and others about the status of offenders' cases, SAVIN systems provide victims with referrals to services. These services may include community-based victim assistance programs, victim support groups, and victim/witness counselors. Third, the number of new subscribers to SAVIN systems increased during the three reporting periods covered in this report, from 146,976 to 220,631. Fourth, system down-time decreased from an average of 122 hours per month during the reporting period to an average of 45 hours per month. Key performance measures for which data are reported include the number of new subscribers registered with the SAVIN system; the number of subscribers who canceled registration with the SAVIN System; the percentage of in-bound calls that required operator assistance; the percentage of counties/parishes in the State connected to SAVIN; and the number of hours of unscheduled down-time. 2 tables and 4 figures

Date Published: January 1, 2013